For some travelers, a visa can be obtained on arrival. It is best to check the Jordan Tourism Board’s visa info page to determine if citizens of your country need to obtain a visa before arrival or if you can get one on arrival.

No, Jordan eTickets is not a visa, it only waives the visa fees if you stay minimum of 3 whole nights (4 days) in Jordan.

No, you will not be allowed to enter the country without showing your QR code to the passport officer.

Wearing a mask and gloves is mandatory in public places such as malls and public gathering places

Yes, all tourist sites and public areas are sterilized periodically.

No, People who hold Arabic nationalities pay the attractions fees like Jordanians, so Jordan eTickets will not be useful to them (they must show a valid ID at each attraction).

The events include concerts, theatrical shows, sports events, conferences, and workshops.

Yes, you can use the website from anywhere in the world to book tickets for events held in Jordan.

No, booking tickets requires only entering your information.

You can buy a ticket on the website, choose the event, select seats, and then proceed with the payment.

This depends on the cancellation policy for each event. Please check the event terms before booking.

If you did not receive the ticket, please check your email or contact the support team.

You can either print the ticket or show the electronic version on your phone when entering.

You can pay using credit cards or eFawateercom.

Yes, all payment information is encrypted using the latest security technologies to ensure your data is protected.

These fees will be clarified before completing the payment.

Check your payment information and ensure that your card is activated for online purchases. If the problem persists, contact your bank or the support team.

Please contact the support team to correct the issue as soon as possible.

You can contact us via email, phone, or through the contact form available on the "Contact Us" page.

The support team is available from 9 AM to 3:30 PM (Jordan time) throughout the week.

Yes, we welcome all your suggestions! You can send them via the contact form or email.

Yes, you can send your suggestions via a special form on the "Contact Us" page.

Yes, this depends on the event's policy. Please check the event details to confirm the allowed number of tickets.

These discounts will be clarified when available on the website.

The cancellation policy varies by event. Please check the terms and conditions of the event during booking.

This depends on the event's policy. If allowed, you can change the booking name through your account or by contacting the support team.

Yes, some events are available for free and will be marked as "Free" on the booking page.

Yes, you can easily use the electronic ticket directly through your mobile phone. Simply display the digital ticket on your phone’s screen at the entry gates without the need to print it. This helps streamline the entry process and contributes to environmental conservation.

The electronic ticket offers special discounts for certain groups. These discounts include children under the age of 12, provided they are accompanied by a family member or part of a school group. People with disabilities also receive special discounts, and they must be accompanied by an escort to ensure they receive the necessary support during their visit. Currently, no additional discounts are available for students or seniors.

The electronic ticket is available in both Arabic and English, allowing easy use for speakers of both languages and ensuring clear information and instructions related to entry and service use.

The electronic ticket does not include any additional services such as transportation to and from the site or providing a tour guide. The ticket is limited to granting entry to the site only.

A refund is available after completing the purchase, in accordance with the approved terms of use. This applies only in specific emergency situations or in the event of an unusual incident at the archaeological site.