Legal information

  • Terms and Conditions of Use:
    • Users must adhere to using the website and services for lawful and permitted purposes only.
    • Uploading or sharing any illegal or offensive content on the website is prohibited.
    • The website has the right to suspend or terminate user accounts in case of violation of the terms and conditions.
  • Privacy Policy:
    • Data Collection: Personal information such as name, email, and payment details are collected during registration or booking.
    • Data Use: The data is used to provide services, such as ticket booking and sending notifications related to events.
    • Data Sharing: Data is shared only with relevant parties, such as payment gateways or event organizers, as necessary.
  • Payment and Refund Policy:
    • Accepted Payment Methods: The website supports payment through credit cards and EFAWATEERcom.
    • Cancellation and Refund Policy: The ability to cancel and receive a refund depends on the terms of the specific event. Conditions will be clarified before completing the booking process.
    • Additional Fees: Booking may include additional fees, such as service tax or transaction fees, which will be clearly displayed before completing payment.
  • Intellectual Property Rights:
    • All texts, images, logos, and designs on the website are the property of Ticket.gov.jo. Reuse or copying is prohibited without prior written permission.
    • The website has the right to use any content submitted by users (such as reviews or ratings) within the scope of its services.
  • Limitation of Liability:
    • The website is not responsible for delays or cancellations due to circumstances beyond its control, such as weather conditions or technical failures.
    • The role of the website is limited to providing a ticket booking platform and is not responsible for any issues related to the event itself.
  • Applicable Law:
    • Use of the website and services is subject to the laws of the Hashemite Kingdom of Jordan.
    • Disputes related to the website will be resolved through the competent Jordanian courts.
  • Ticket Policy:
    • Ticket Transfer: Ticket transfer to another person depends on the event's policy. Please check the terms before booking.
    • Ticket Validity: Tickets are valid only for the date or event specified on them, unless otherwise agreed.
  • Complaints and Disputes:
    • Submitting Complaints: Complaints can be submitted through the contact form on the website or via email.
    • Dispute Resolution: Complaints are handled promptly and effectively, with a commitment to resolving disputes amicably first.
  • Terms and Policies Updates:
    • The website reserves the right to modify these terms and policies at any time. Users will be informed of updates via email or through a notice on the website.
    • Continued use of the website after the updates are posted implies implicit agreement to the new terms.
  • Digital Security:
    • Advanced encryption technologies are used to protect personal and payment data.
    • The user is responsible for protecting their account information, such as the password, and not sharing it with others.